Legal

Privacy Policy

Last updated: October 2025

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, products, or services.

By using our platform, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information:
When you create an account, subscribe, or contact us, we may collect details such as your name, email address, company name, billing information, and phone number.

Usage Data:
We automatically collect information on how you interact with the website — such as pages viewed, time spent, browser type, IP address, and device information — to improve user experience and platform performance.

Cookies and Tracking Technologies:
We use cookies, web beacons, and similar technologies to enhance functionality, analyze usage, and personalize content. You can adjust your browser settings to manage or disable cookies.

How We Use Your Information

We use your information to:

Provide, maintain, and improve our services
Process payments and manage subscriptions
Communicate with you about updates, offers, or support
Analyze platform usage and optimize performance
Ensure compliance with legal and security requirements

We will never sell or rent your personal data to third parties.

Data Sharing

We may share your information in the following cases:

Service Providers: With trusted partners who help us operate our platform (e.g., hosting, analytics, or payment processing) under confidentiality agreements.
Legal Requirements: When necessary to comply with the law, enforce our Terms, or protect our rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy or as required by law. When data is no longer needed, it is securely deleted or anonymized.

Security

We implement industry-standard security measures — including encryption, firewalls, and access controls — to protect your information. However, no online transmission or storage system can be guaranteed to be 100% secure.

Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent for data processing
Object to or restrict certain data uses

To exercise these rights, please contact us at support@marqo.com. We may need to verify your identity before processing requests.

International Data Transfers

If you access our platform from outside our primary operating country, please note that your data may be transferred to and processed in regions where data protection laws may differ from your own.

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies when visiting them.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. The latest version will always be available on this page. Continued use of the platform after updates constitutes acceptance of the revised policy.